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Businesswoman has faith in McDowell

Cook, Michelle
Suzanne Higgins
Michelle Cook welcomes guests to the Pizza Factory in Welch.

By Suzanne Higgins

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May 4, 2012 · In tough economic times, opening your first small business is a huge risk.

 

However, Michelle Cook, a native of McDowell County and owner of the Pizza Factory in Welch, has faith in her community.

 

“On Wednesday evenings the entire restaurant and the porch are full of people and children playing, waiting to go to church, and I think that’s what McDowell County was about,” said Cook.

 

“I so long to see that happen again, and I think we’re doing that one day at a time at Pizza Factory,” she said.

 

“I hope people feel like they’re coming home.”

 

Cook and her husband Steve came home to McDowell County after several years in Tennessee, when their son and daughter were still very young.

 

“I finally said that’s it! I took a $40,000 dollar a year pay-cut to come home,” she said.

 

“It was more important to me that my children grow up and know what ethics and morals are, that they know how to help people, and learn how to give of themselves.”

 

“So we did, we moved back. We’ve been back 15 years and honestly, we could go anywhere we wanted to go, but there’s no place I even like to visit anymore, I just love this place.”  

 

Michelle worked for 20 years in the health care field, including the last 5 years in hospice work. Now she’s spending 12-15 hours a day at the Pizza Factory. The stylishly-hip restaurant with covered outdoor porch serves pizza made-from-scratch, with only the freshest ingredients.

 

Cook says she started this business with her family last summer, wanting to help turn things around in the community she loves. She says it’s her family’s opportunity to talk with neighbors, offer support, even counseling.

 

In fact, she thinks of it as a ministry.

 

“All the media and all the coverage you hear now is on addiction and poverty, but you know there’s still a remnant of people that really are quality folks,” said Cook.

 

“We still have good people here, we still have people who work every day, and what I do see is some of those people drawing in some of the addicted, some of the people that are struggling with life,” she said.

 

“And being kind to people turns things around.”

 

Michelle says business is good and they’re expanding.

 

“I want to make sure that people realize, yes, we have our issues in the community, but there are still folks trying and I want to get behind that and endorse that and that’s what we’re really seeing happen,” she said.

 

“The last year we’ve grown leaps and bounds, we’ve gone from just my husband, my daughter, and my son, until now we have 7 employees and we’re looking to hire 4 more for the summer.”

 

While Michelle has great compassion for those who struggle, she also takes a hard line on personal responsibility and finding one’s own way to a better, healthier life.

 

“You know we can blame it on a physician, we can blame it on an epidemic, we can blame it on whatever, but it’s personal decisions,” said Cook.

 

“Emphasis in our county has gone to being poor. And that gets attention, it gets free things, and I think we’ve just lost our sense of ‘pick yourself up, dust yourself off and get back at it,’” she said.

 

“Because the more attention and the more benefits you get when you’re on the bottom, only keeps you on the bottom.”

 

“But I just refuse to believe this is how McDowell County goes down,” said Cook. “I just know it can turn around. And I want to be in that first group of people that says we can turn this thing around. We really can.” 

 

The Pizza Factory will celebrate its first anniversary over the 4th of July holiday. Michelle says they’re already booked with reservations.

 

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